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February 10, 2022

Exclusive: Compassionate Conversations – Interview with Author & Conflict Coach Kimberly Loh

If there is one life-skill people and leaders need right now it is learning how to have compassionate conversations. 

The average human being and professional dislikes conflict. Mainly, this is because people find it much easier (at least in the short term) to avoid confrontation even when they know it’s inevitable.

Let’s say someone musters up the strength and courage to confront another person. How they go about it usually sets them up for a volatile interaction, which only escalates the conflict. If there is one thing I think kids growing up in the education system should learn more, it’s healthy conflict resolution. Unfortunately, it’s just not taught enough. This puts people, including leaders, in a trial and error learning process. Thus most people engage with conflict in 1 of 3 ways: passive aggression, anger, or suppression.

When we react in any of these 3 ways, it’s an outside in approach. We’re attempting to change our team member to meet our needs instead of changing ourselves to meet their needs.

Thankfully, there is a better way!

We must work through our insecurities from the inside out. To do this, I have interviewed the best of the best to help us through.

Kimberly Loh is a conflict resolution and negotiation specialist, leadership coach, and co-author of the book Compassionate Conversations: How to Speak and Listen from the Heart. Her book is viewed as the definitive guide to learning effective strategies for engaging in open and honest conversations about divisive issues. Previously, she worked in peacebuilding and mediation research for the United Nations, as well as writing and advocacy for international NGOs and academic institutions. A lawyer by profession, she is an expert in international arbitration and litigation. Her work today centers on serving conscious leaders to up-level their human relationships and harness the true power of their teams.

During out 30-minute conversation, I ask Kim the following questions:

  • How did your diverse family background shape you?
  • How did your parents divorce help you better understand conflict?
  • Why is it important to begin and end challenging conversations with a common bond?
  • Why is it important to offer praise in the midst of a tension-filled conversation?

To Learn more about Kim, go to:


Ep. 12 – Kimberly Loh, Author & Conflict Coach


Welcome to Inside Out Leadership with Robb Holman

Robb Holman is on a mission to interview 12 of the world’s greatest Inside Out Leaders in 12 months.

These transformational leaders are leaving an extraordinary mark within their sphere of influence resulting in transformational change. They have faithfully demonstrated inspiration, humility, courage, perseverance, and servant leadership!

Robb will be honing in on the inner work of each of these leaders individually and how that has contributed to their outer work of influence. The interviews will be recorded and then featured on Robb Holman’s Inside Out Leadership Podcast.


About Robb Holman

Robb Holman is an internationally recognized leadership expert, executive coach, keynote speaker, podcast co-host, and bestselling author. Robb has a heart for authentic relationships and a talent for equipping professionals with the skills and knowledge needed for true success. You can visit Robb on the web by going to www.robbholman.com.

Robb is presently the leader of the Get Paid to Speak Bootcamp, a six-month Community designed for those who want to get paid what they’re worth to speak. In addition, he is offering a FREE assessment to help create a level of self-awareness on four key areas of your life: Perspective, Purpose, Vision, and Leading Yourself First.